Have an insurance expert on your side.

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How we help you:

Save Money

We negotiate lower prices for our clients. Plus, our knowledge of the insurance market cycle and our efficient claims processes can help us to keep your cover cost-effective over the years

Faster Claims

We know how claims handling works and can help make sure yours is resolved as quickly and efficiently as possible. We can help with the paperwork and follow up on delays – so you can get on with running your business.

Save Time

We begin by taking the time to understand your business. Our experience means we can help identify risks that are specific to your industry type and we consider your current risks and exposures and surprisingly often find gaps in current cover.

Better Outcomes

Statistics show, working with a broker greatly increases your claims being paid. We know what your policy is and isn’t covered by and if an insurer turns down the initial claim, we evaluate their reasoning and if we don’t agree, we will argue the case on your behalf.

About Ausure Macarthur

Our Profile

Ausure Macarthur is a general insurance broker catering to small, medium and large businesses, Australia-wide. Established in 2008, Ausure Macarthur is trusted by hundreds of clients to expertly manage their business insurance programs. Ausure Macarthur is part of the Ausure Group that comprises over 150 insurances brokerages around Australia. The Group services more than 85,000 clients who pay in excess of $250,000,000 in annual premiums. We have the added strength and stability of being members of Steadfast and NIBA.

Mission Statement

By understanding in detail the nature of our client’s business, we will ensure our clients have the best risk protection in place by providing the most appropriate general insurance products, at competitive premiums, delivered with exceptional service.

Unique Selling Proposition

The Ausure Macarthur Quality Ausurance Program ensures you receive the very best value premiums for your business and that you are always properly protected – year in, year out.

Our Team

Jarrod O’Brien

Jarrod is the Founder and Principal of Ausure Macarthur. He started the company in 2008 and has over 20 years’ general insurance experience. In addition to managing client portfolios, Jarrod manages the brokerage itself. As a business owner, he can relate to the challenges faced by other business owners. This proves invaluable when discussing risk and general insurance requirements. Jarrod is actively involved in a number of community and business organisations including Narellan Chamber of Commerce, Campbelltown Chamber of Commerce and BNI.

Zoe Riley

Zoe began her career in insurance and joined Ausure Macarthur in 2011 as a Broking Assistant. She quickly became an integral member of the team. In 2012 she completed her Tier 2 General Insurance Broking qualification and in 2014 completed her Tier 1 General Insurance Broking qualification which saw her progress to the position of Account Manager. Zoe manages a portfolio of small-to-medium businesses, spanning many industries, all around Australia. Her services include enquiries, new policies, renewals and claims handling. Zoe’s continual learning is a testament to her pursuit to ensure her clients are properly protected with the most appropriate policies available, at the most competitive premium.

Emily Lennon

Emily is our most recent recruit and joined Ausure Macarthur in March 2020 in the role of Broking Assistant. The work carried out by Emily is critical to support the Account Managers and ensure the efficiency of the policy management process. Emily has been in the insurance broking industry since 2011 and learned various skills during this time. In 2014 she completed her Tier 2 in Insurance Broking qualification and plans to continue her studies further. Emily’s role includes approaching the market for quotations & preparing quotes for clients as well as processing new business & renewal policies, endorsements & cancellations. 

Lisa Nooroa

Lisa is the first face you see and first voice you hear when 
contacting us. She looks after the all-important reception and 
administration tasks for the business. Lisa came to us fresh out of 
year 12 in May 2018 and completed a Business Certificate III. 
Since then she has undertaken various training & education in general 
insurance broker and she hopes to further her education to become a 
Manager later down the track. Lisa enjoys volunteering at 
church which involves meeting and greeting people. Her kind, 
calm personality seems a perfect fit for us here at Ausure Macarthur.
Michelle Debono
Michelle has worked in the insurance broking industry since 
1997 and has a range of industry experience across all facets of 
the business. She obtained her Diploma of Financial Services 
(Insurance Broking) in 2008 and has applied the skills learned to further
 her career since. Michelle joined Ausure Macarthur in June 2019 
as an Account Manager and now looks after a portfolio of SME 
clients across all industries, situated all around Australia. Her services 
include enquiries, new policies, renewals and claims handling. Michelle loves

 a chat and likes getting to know both her clients’ business and them personally.

 

"We take the hard work out of getting the right cover"